Great Jobs KC Transform its existing Salesforce org into a scalable scholarship management platform.

➤ No Automated Scholar Communication

Every award notification, application acknowledgment, enrollment reminder, and follow-up email was manually created and sent by staff. With more than 2,000 active scholars across multiple scholarship programs, the communication process became difficult to manage, resulting in delays and increased administrative workload.

➤ Application Data Could Not Be Verified at Scale

Eligibility verification required staff to manually review income status, residency requirements, and academic standing using multiple external data sources. The absence of automated validation increased the risk of errors and significantly slowed down scholarship review and approval processes.

➤ Training Partners Had No Structured Coordination Channel

Great Jobs KC managed a growing network of training partners across multiple regions, but collaboration relied entirely on email communication. There was no centralized workspace, role-based access, or structured method for managing partner documentation and scholar-related information within Salesforce.

➤ Bulk Record Changes Required IT Involvement

Routine program updates such as modifying eligibility statuses, updating award amounts, or managing large groups of scholar records required developer assistance. This dependency created operational bottlenecks and delayed critical administrative processes.

➤ Scholars Had No Self-Service Support Channel

Applicants and enrolled scholars frequently contacted staff with routine eligibility, status, and application-related questions. Without an automated support system, staff spent significant time responding to repetitive inquiries instead of focusing on scholars requiring personalized assistance.

➤ The Existing Scholar Portal Was Underutilized

Although a Scholar Portal was already available, it lacked key automation capabilities such as enrollment reminders, document collection alerts, and status notifications. These gaps created friction in the scholar journey and increased the likelihood of drop-offs between scholarship awards and college enrollment.

➤ Business Impact and Long-Term Success

Great Jobs KC partnered with NSIQ Infotech to maximize the value of its existing Salesforce environment and support the growing demands of its scholarship and workforce development programs. Over a twelve-month engagement, NSIQ Infotech delivered the automations, custom components, integrations, and digital experiences required to transform Salesforce into a comprehensive operational platform.

➤ A Scalable Platform for Student Success

The solution enabled Great Jobs KC to efficiently manage scholarship programs serving more than 2,000 students across the Kansas City region. By streamlining processes and reducing manual administrative effort, the organization gained the ability to focus more resources on supporting students and educational outcomes.

➤ Automation and Operational Efficiency

Custom workflows, integrations, and portal experiences improved collaboration between students, administrators, educational institutions, and employer partners. The automated processes reduced administrative complexity, improved data accuracy, and accelerated program management activities across the organization.

➤ Built for Future Growth

The Salesforce environment was designed with scalability in mind, allowing Great Jobs KC to expand its skills training initiatives into additional counties throughout Missouri and Kansas. As new students, employer partners, and educational programs are added, they can be managed seamlessly within the same Salesforce ecosystem.

➤ A Foundation for Sustainable Impact

The solution delivered by NSIQ Infotech extends beyond technology implementation. It provides the operational infrastructure required to support long-term program growth, strengthen stakeholder engagement, and ensure that scholarship opportunities are managed efficiently and effectively.

➤ Empowering the Mission

By creating a scalable and centralized platform, NSIQ Infotech enabled Great Jobs KC to focus on its core mission: helping deserving Kansas City students access higher education opportunities while removing administrative barriers that could stand in the way of their success.