Salesforce Chatbot Implementation

Salesforce Chatbot Implementation

Quickly build and deploy an engaging chatbot and begin generating a high ROI using our chatbot implementation services.

Manage customer requests easily with our Salesforce chatbotand grow by 10X

If you have not implemented a chatbot by now, you probably have missed the opportunities to improve customers’ experience and reduce churn. As a growing enterprise, you need to employ a chatbot to help you manage workloads, respond to customer inquiries, and thus increase uptime for your business processes. To connect with your customers quickly and build a lasting relationship, you need to employ a chatbot.

At NSIQ Infotech, we take care of every aspect of your Salesforce chatbot implementation. Our team can set up, train and deploy a chatbot so that you can start improving customer experience in no time. We can help you integrate a chatbot to address the use cases you share and handle customized training in natural language processing. 

Our designed Salesforce chatbots understand the context of a conversation and respond naturally. For instance, it can help you upsell, cross-sells, reduce costs and grow revenues by automating tedious tasks such as answering customer queries and recommending new services.

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Salesforce experts

Drive customer relationships with Salesforce chatbot

Start

2.Increase user engagement

4.Offer immediate support

6.Deliver better user experiences

8.Personalize product recommendations

1.Reduce customer churn

3.Provide real-time answers

5.Personalize interactions

7.Better lead nurturing

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Chatbot implementation services

Chatbot implementation services

At NSIQ Infotech, we work towards developing Salesforce chatbots to match your specific business requirements. We can assist you with determining the needs and strategy for a complete conversational solution, including use case discovery, conversation design, chatbot development, testing, training, and deployment. We have unrivalled experience with intelligent Salesforce chatbots.

Feel free to contact us.

Do you have a question? Simply drop us a message, and we’ll get back to you within 24 hours.

FAQs

Let’s dive deep to know more about our Salesforce Implementation Services

Salesforce chatbot uses AI to combine the Salesforce CRM platform with adaptive and personalize automation to provide clients with the forecasts, recommendations, and required responses. We help you integrate virtual chatbots on your company's website through live messaging.

A successful chatbot should be able to provide 24/7 customer support, a user-friendly UI and design, tailored conversations, accessibility, security, customer data protection, and omnichannel performance, among other things.

All chatbots should be able to recommend products and services to users based on current or previous interactions. Enable more client complaints to convert into upsells without the involvement of a customer support agent.

Here are a few more chatbot features to keep an eye out for:

  • Service based on knowledge (KCS)
  • Formats for rich actions and communications
  • Easy to create and import FAQs
  • Integration with existing software and documentation
  • Neurolinguistic programming is effective (NLP)
  • API integrations and webhooks

It is critical for a chatbot to have access to your company's data, whether it comes from your existing knowledge base, website, internal databases, existing documents, reservation systems, shipping information, product inventories, or other sources.

Once you've identified which data sources will be required to answer the question, you can figure out how the bot will access each piece of information to have a meaningful interaction with the user.

Because our chatbots are omnichannel, you can engage your consumers where they spend the maximum of their time and connect your conversational app to the tools and apps they already use. Your internet site, your app for mobile devices, Facebook Messenger, WhatsApp, Slack, Telegram, Hangouts are some methods using which chatbots can connect with your present and potential customers.